Concert Information

• Please adhere to the generally applicable safety measures
• Mouth and nose protection: You are not obliged to wear a mask. However we recommend you wear a mask when you are not in your seat. We will provide you with masks free of charge at the entrance.
• If you feel unwell before the concert and have symptoms of being unwell, please stay at home for your own protection and for the safety of others. For information on symptoms and questions please visit the Federal Office of Public Health (FOPH) website at bag.admin.ch.

• Contact details (names, address, email address and/or telephone number) are recorded with every ticket purchase. This is done to insure the chain of information in the event of a positive Covid-19 case. Your data will not be passed on to third parties.
• If the tickets are passed on to third parties contact details of these persons must be disclosed.
• Please keep a distance of at least 1.5 metres even when queuing at the box office.

• There is no cloakroom available. Jackets, coats and other items as well as bags must be taken with you to your seat.

Admission / Concert

• Depending on your seat you will be assigned your own hall entrance. The hall entrances are signposted in the entrance area and our staff are happy to help you. Please arrive early (20 minutes beforehand at the latest) at the concert venue.
• Please keep the marked distances in front of the hall entrance and inside the concert hall.
• Once admitted we kindly ask you to take your seats as soon as possible. Avoid walking or standing unnecessarily in the lobbies and corridors between the rows of chairs.
• To the left and right of individual seats and seats booked in pairs or groups there is an empty seat. This seat must be kept free.
• Do not swap seats. Stay in the seat you booked according to your concert ticket. This is a requirement and is to ensure the chain of information.

End of the concert

• Leave the venue quickly via the exit area assigned to you.
• Avoid stopping at the exits and keep a distance of at least 1.5 metres even when leaving the concert.

• We would like to point out that it may be necessary to quarantine if there was close contact with persons suffering from COVID-19 during the concert. The authorities will inform the persons identified of the possible infection.
• With Contact Tracing people who were in close contact with persons infected with Coronavirus will be tracked. The SwissCovid App supports this. In this way the transmission chains can be stopped. Klosters Music recommends using the SwissCovid App:

Anyone who has been in contact with positively tested persons for at least 15 minutes and at a distance of less than two metres will be notified if this contact occurred during the infectious stage.
The SwissCovid App cannot conclusively determine whether the contagious person was wearing a mask, or was sitting in front or behind you at the concert. So it would be unreasonable to order a quarantine.
For further information and FAQ on this please visit the Federal Office of Public Health (FOPH) at bag.admin.ch, SwissCovid App and Contact Tracing.